Files: Issues with downloading files

Resolved·Degraded performance

The issue has been resolved.

Fri, Jan 30, 2026, 12:53 PM

(1 month ago)

Affected components

Jan 30, 2026, 12:14 PM

12:53 PM

Updates

Resolved

The issue has been resolved.

Fri, Jan 30, 2026, 12:53 PM

Monitoring

We have implemented the fix and monitoring the results now.

Fri, Jan 30, 2026, 12:50 PM

Identified

We have found the issue and working on a fix.

Fri, Jan 30, 2026, 12:22 PM(27 minutes earlier)

Investigating

Currently, we are experiencing issues with downloading files in the managing portal. We are investigating the issue.

Fri, Jan 30, 2026, 12:14 PM