Subscriptions: Managing mandates is not possible

Resolved·Degraded performance

The issue has been resolved.

Tue, Aug 18, 2026, 11:17 AM

(15 hours ago)

Affected components

Aug 18, 2026, 10:43 AM

11:17 AM

Updates

Resolved

The issue has been resolved.

Tue, Aug 18, 2026, 11:17 AM

Monitoring

A fix has been implemented and we are monitoring the results

Tue, Aug 18, 2026, 11:08 AM

Identified

The issue has been identified and we are working on a solution.

Tue, Aug 18, 2026, 10:54 AM(14 minutes earlier)

Investigating

We are currently experiencing issues with showing mandates in the managing portal. The team is looking for the cause.

Tue, Aug 18, 2026, 10:43 AM(10 minutes earlier)