Copyright © 2026 MijnKlantportaal
A service and trade name of Brewbit.
Copyright © 2026 MijnKlantportaal
A service and trade name of Brewbit.
Write-up published
Resolved
All services seem to be stable now. Thank you for the long wait.
We will provide a post-mortem in a later stage.
Monitoring
We switched to another provider and seeing recovery. We are monitoring the effect.
Identified
We are still waiting for a reply or solution from Google. We will update the incident once we know more.
Our apologies for the long lasting issues.
Identified
It seems the issue lies with Google. We raised an incident with their technical support team.
Identified
Unfortunately, the made fixes did not do the trick. We are looking further.
Identified
The cause of the issue has been found. Unfortunately do we have to put the platform in maintenance mode to further investigate and fix.
Investigating
We are still looking into this issue with our suppliers.
Investigating
Due to an issue with our third party provider, uploading and downloading files to MijnKlantportaal can be disrupted and so failing. Think about offers, invoices and files in the file browser. Also file processing is effected, e.g. the AI transcript bot.
We are looking for a solution.